Privacy Policy

Last Updated: June 28th 2024.

1. Introduction

Automateo ("we", "our", or "us") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our LLM prompt chain builder service.

2. Information We Collect

2.1 Personal Information

We collect the following personal information:

  • Name

  • Email address

2.2 Usage Data

We collect anonymous usage data and analytics to understand how our service is used. This data cannot be linked to individual users and does not constitute long-term tracking.

3. How We Use Your Information

We use the collected information for the following purposes:

  • To provide and maintain our service

  • To improve our service

  • To communicate with you about your account or the service

4. Data Storage and Retention

Your data is stored in secure cloud databases. We retain your personal information for as long as you maintain an active account with us. You may request deletion of your account at any time.

5. Data Sharing and Third Parties

We do not share your personal information with any third parties. There are no integrations with other services that can access your data.

6. User Rights and Controls

You have the following rights regarding your data:

  • Delete your account

  • Export your data

  • Modify your data through the app or by contactinghello@automateo.app

7. Data Security

We implement a variety of security measures to maintain the safety of your personal information:

  • All communication is over encrypted connections

  • Data is encrypted in transit

  • Passwords are securely hashed

  • Servers are maintained in private networks

  • Strict access controls prevent unauthorized access

8. Cookies and Tracking Technologies

We use first-party cookies to provide and improve our service. These cookies are essential for the functionality of Automateo. We do not use third-party cookies for tracking purposes.

We also use anonymous custom analytics and event tracking to improve our service. This tracking does not identify individual users and is not used for long-term user profiling.

9. Children's Privacy

Our service is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us athello@automateo.app, and we will take steps to remove that information from our systems.

10. International Data Transfers

Automateo uses servers located in Germany provided by Hetzner. Additionally, we use services provided by Cloudflare, Vercel, and BunnyCDN, which may involve the transfer of data across international borders. We ensure that any such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. If we make material changes to this policy, we will notify you by email to the address associated with your account. The updated Privacy Policy will be effective as of the date specified at the top of this policy.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us athello@automateo.app.