Refund Policy

At Automateo, we aim to provide the highest quality AI-driven workflow automation services. If you are not satisfied with your purchase, we offer the following refund terms:

1. Eligibility for Refund:

   • Refunds can be requested within 7 days of purchase.

   • Refunds are only available if no workflows have been executed. Once a workflow has been triggered or credits used, refunds will not be provided for those associated workflows.

2. How to Request a Refund:

   • To request a refund, please contact our support team at hello@automateo.app within the 7-day window. Include your order details and the reason for your request.

3. Exceptions:

   • Refunds are not available for executed workflows or for credits that have already been used in any Automateo process.

   • Custom or enterprise packages, if applicable, may have specific refund conditions outlined in their agreement.

4. Processing:

   • Approved refunds will be processed within 5-7 business days after approval.